Medical Operations Officer

• Be part of one of the most important missions in Australia
• Join a culture of excellence
• Great employee benefits and incentives
• All locations considered

Support candidates during the medical recruitment process to pre-enlistment of joining the Australian Defence Force. 

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

Joining the Medical Operations Officer team, you will be a key touch point for the medical support of candidates through to Enlistment for the Australian Defence Force. You will assist with the coordination of medical services ensuring a candidate focused approach to is delivered in a personable, effective, and efficient manner. 

You will also assist in the coordination and update of candidate progress to internal teams by providing guidance and support to ensure target achievement, whilst supporting the finalisation of the candidates medical requirements.

You will:

• Review and update the post-assessment to pre-enlistment medical pending tracker, liaising with ADF Careers medical teams to ensure candidates are given priority where possible and candidates are completing all medical pre-enlistment requirements.
• Liaise with Medical Nurses requesting priority vetting for candidates.
• Review candidates for potential appeals and progression for consideration.
• Liaise with Medical teams requesting priority review of medical reports for candidates in a timely manner and confirm outstanding medical report requirements as needed.
• Develop and maintain strong relationships with stakeholders to drive achievement, an excellent candidate experience and to ensure candidate progress is expedited to the full extent possible.
• Explore all avenues and options appropriate to the candidate to ensure they clear medical and enlist at the earliest available intake.
• Identify and effectively communicate gaps to relevant stakeholders to support target vacancy fulfilment.
• Recommend opportunities for medical process improvements and highlight current blockers to the candidate process with Leadership for remediation and solution.
• Work closely with portfolio Priority Recruiters, Enlistment Coordinators, ADF Military Mentors to ensure candidate progression to enlistment is maximised.
• Promote a positive culture and participate in team activities.
• Be proactive in supporting a positive culture and communication with the broader team.

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Candidates must demonstrate the following:

• An understanding of defence / defence industry is desirable.
• An understanding of medical processes, policies, and procedures for the ADF.
• A client-focused and customer-centric attitude and aptitude.
• An understanding of candidate management in a recruitment environment.
• Effectively nurturing and assisting talent.
• Excellent communication, time management, and negotiation skills.
• Well-developed organisational skills with the ability to drive multiple projects concurrently.

To apply for this position, you must be an Australian citizen and hold or have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email our friendly TA Specialist Bryley Ellis at bryley.ellis@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on 8 December 2025. It's important to note that applications will be reviewed and processed as they are received.