Center Operations Officer

• Foster key partnerships to enhance strategic objectives.
• Deliver exceptional candidate experiences through proactive management.
• Open to Adelaide 
• 6 months max-term contract

The Centre Operations Officer is dedicated to ensuring exceptional coordination and management of operations at their respective ADF Careers Centre (ADFCC). As a senior stakeholder and primary point of contact for Adecco, the Australian Defence Force (ADF), and subcontractor personnel, the Centre Operations Officer aims to foster a collaborative, cohesive, and nationally consistent approach to operations.

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

As the Centre Operations Officer, you will play a pivotal role in facilitating seamless integration, effective communication, and operational excellence, ultimately contributing to the successful recruitment efforts of the ADF.

You will:

• Drive a national approach to ADF Careers centre coordination, ensuring consistency, collaboration, target achievement, and prioritising the candidate experience.
• Deliver local operational coordination to ensure unified efforts across all stakeholders, achieving targets and providing outstanding candidate experiences.
• Build and maintain strong, collaborative relationships with all personnel within respective locations, maintaining transparent and regular communication with key local stakeholders, aligning on ADF Careers priorities and goals.
• Lead and coordinate local efforts for key ADF Careers activities, including Workplace Health and Safety, engagement initiatives, and transformation and change initiatives.
• Complete Facility Security Officer (FSO) training and formally assume the role of FSO for your ADF Careers Centre. Responsible for maintaining security awareness, processes and procedures in centre.
• Lead, manage, and coach the centre concierge to ensure exceptional customer service delivery.
• Oversee day-to-day centre operations, ensuring a smooth and positive candidate experience, including assessment session attendance and seamless transitions within the ADF Careers team.
• Champion and drive a "one team" approach across all aspects of local operations, ensuring alignment in behaviours, interactions, and daily work.
• Proactively coordinate centre operations, seeking and implementing feedback from Adecco ADF Careers, CoA, and Subcontractors to identify and drive opportunities for improvement or change.

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Proficiency in overseeing and coordinating daily operations to ensure efficiency, consistency, and adherence to organisational standards across ADF Careers Centre (ADFCC).
• Strong ability to effectively communicate and collaborate with various stakeholders, including Adecco, ADF, and subcontractor personnel, fostering a cooperative and cohesive work environment.
• Strong ability to effectively communicate and collaborate with various stakeholders, including Adecco, ADF, and subcontractor personnel, fostering a cooperative and cohesive work environment.
  
  To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Bryley Ellis at bryley.ellis@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on Monday 15th December 2025. It's important to note that applications will be reviewed and processed as they are received.