Adecco - Client Delivery Supervisor - Onsite

Talent Consultant provides superior associate and customer care enabled by a pool of qualified candidates delivered by the Central Delivery team. The purpose of this role is to expand business at existing clients by increasing wallet share, reducing associate attrition, and fostering associate re-employment.

Dedicated to providing associates with continued employment and providing clients with skilled candidates that are well-matched to their unique hiring needs.  Partners with existing clients to define strategic objectives and hiring needs.  Provide exceptional customer service to clients, candidates, and associates while promoting the company brand and company culture.

GENERAL RESPONSIBILITIES:

• Builds and maintains relationships with both passive and active candidates via regular contact to increase wellness at work, retention and employability.
• Partner with Central Delivery teams to build and maintain a diverse candidate pipeline that addresses client needs. Identifies, evaluates, and recommends innovative solutions to address client needs and issues.
• Network extensively in the marketplace to ensure access to local talent. Grassroots efforts as required to supplement Central Delivery.
• Assesses candidates to ensure qualification match and overall compatibility with client requirements.
• Coaches candidates for success in client interviews.
• Provide associates with feedback, coaching, conflict management and counseling on job performance.
• Coach Associates to meet their professional goals, retain and re-employ Associates at end of assignment.
• Counsels Associates on how to develop and grow professionally. Provides feedback and support to help candidates overcome barriers.
• Identify a training plan (up-skill and re-skill) for associates to improve their employability with Adecco clients.
• Serves as candidate advocate with clients.
• Develops relationships with clients and business leaders to foster business growth and understand the unique needs of each client.
• Responsible for growing wallet share on a portfolio of small to medium local customers.
• Builds and maintains knowledge of target industries, clients, roles, market share and competition.
• Responsible for retention of individual clients while maximizing fill rate, time to fill, and ensuring high NPS scores.
• Maintain general knowledge of the Adecco Group's service portfolio and able to price and sell services (conversions, temporary and perm placement business).

EDUCATION & JOB REQUIREMENTS:

Associates degree or combination of post-high school education and related professional work experience equivalent to three (3) years may be considered in lieu of a degree.  Previous experience recruiting and/or working within the staffing or human resources solutions industries is highly desirable.

• Ability to communicate effectively, verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to adapt to changes in the business environment quickly.
• Ability to focus on client needs with a commitment to quality and customer service.
• Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.
• Ability to identify and resolve problems through recommending and implementing creative solutions.
• Knowledge of and ability to interpret and understand employment-related laws, rules and regulations.
• Knowledge of and the ability to utilize Applicant Tracking Systems.
• Knowledge of current sourcing and recruiting trends, best practices and methodologies.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
• Strong problem solving & decision-making skills are important

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled 

The Company will consider for employment qualified applicants with arrest and conviction records 

The Company may require proof of COVID-19 vaccination at time of hire based on client policies or certain regulatory requirements.  As such, TAG may require you to report your COVID-19 vaccination status at time of hire unless prohibited by a state law.   The Company will consider requests for exemption based on medical/disability or religious reasons, or additional reasons if permitted by state law. 

The anticipated salary range for this position is $50,000 to $55,000. Salary may be determined based on experience, education, geographic location, and other factors. This position includes an incentive program that may include bonus and/or commission. 

Benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans and reimbursement and retirement programs.  Available paid leave may include paid time off, parental leave and holiday pay.

Posting date: 10-10-2022