ITD Program Management Officer

Adecco Group ITD has established a new 3‑year ITD Strategy and defined a selection of Strategic Programs to ensure its successful implementation. The Program Management Officer (PMO) plays a pivotal role in Delivery Excellence – acting as a content‑driven contributor and trusted right hand to the Program Lead. PMO owns the Program & Project Management framework and standards, ensuring consistent, high‑quality execution across workstreams and elevates how ITD executes, delivers, and reports on Programs and Projects – shifting from administrative control to impact, outcomes, and benefits realization through strong orchestration and strategic insight.

• Right hand to the Program Lead: bring strategic insight and hands‑on execution to ensure seamless orchestration across workstreams and adjacent programs.
• Scope & Planning: partner with Program Leads to define scope, objectives, dependencies, and timelines; maintain an integrated master plan and critical path across workstreams.
• Governance Design & Run: provide expertise on TAG ITD Project Management methodology; design/run governance structures (steering committees, operational cadences, workshops, decision forums), with clear charters and decision rights.
• Tollgates & Compliance: ensure tollgate criteria are fully met; assemble and quality‑assure tollgate packs; coordinate timely approvals in line with PMO governance and methodology.
• Structured Program Management: plan/prepare/facilitate meetings; maintain RAID logs, action trackers, change requests; follow up relentlessly to closure with owners and due dates.
• Reporting & Insights: ensure high‑quality data in the Project Management tool; prepare concise, executive‑ready updates and steerco materials that translate complexity into clear, actionable insights.
• Risk & Dependency Management: proactively identify cross‑workstream risks/issues and manage dependencies within and across programs; lead mitigations, escalations, and decision pathways.
• Delivery Control: monitor deliverables against scope, timeline, budget, and quality; run change control and implement corrective actions proactively when deviations occur.
• Stakeholder Engagement: drive effective communication and stakeholder alignment across business and technology; support approvals and governance steps; manage expectations and facilitate decisions.
• Financials & Benefits: work closely with Finance on transparent, forward‑looking financial planning and tracking (CAPEX/OPEX, forecasts/EAC, variances); support business case, benefits tracking, and scenario planning.
• Cross‑functional Coordination: align with Program Leads, Project Managers, Technical Leads, Business Owners, and senior management on status, financials, risks, issues, and key decisions.
• Steering Committee Support: prepare materials and facilitate SteerCos as requested, ensuring decisions are well‑framed and documented.
• Capability Uplift: act as a coach/mentor to colleagues; raise delivery maturity through training, templates, and best‑practice sharing.
• Culture & Continuous Improvement: champion collaboration, innovation, and customer‑centricity; contribute to special projects and continuous improvement initiatives as assigned.

• 7+ years of proven experience in Project Management and/or PMO roles, ideally within large‑scale, complex, multi‑workstream programs; front‑end experience and complex integrations are a strong plus.
• Expert knowledge of best‑practice program/project management, including governance design, integrated planning, risk/issue/dependency management, change control, and benefits & financial management.
• Proven success operating in multi‑initiative, multi‑national, multi‑priority environments; able to juggle multiple streams and deliver under tight timelines.
• Executive‑ready communication and presence: able to synthesize complex information into crisp, decision‑oriented narratives for senior leadership and steering committees.
• Adept with enterprise delivery and reporting tools (e.g., project/portfolio tools, collaboration suites, and dashboards); strong proficiency in structuring high‑quality program documentation and reports.

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 12-22-2025