SVP, Global Recruitment Centres

The SVP, Global Recruitment Centres (GRCs) will be responsible for leading and scaling our global network of 
recruitment centres across The Adecco Group. This role will oversee existing GRCs and drive the performance, 
and expansion of these centres, ensuring they deliver consistent, high-quality recruitment services to our clients 
and internal stakeholders. 
As a senior leader, the SVP will be the face of the GRCs to country leadership and clients, championing 
operational excellence, culture, and engagement across all centres.
In addition to global oversight, the SVP may have direct leadership of a centre depending on future location 
strategy.

Operational Leadership & Execution
• Lead the GRCs stand-up and structure through the maturity model, driving standardization, efficiency,
and scalability.
• Own the operational performance of all GRCs, ensuring delivery successful delivery metrics across all
GRCs.
• Implement and continuously improve operational processes, tools, and governance frameworks
across all centres.
• Act as the escalation point for delivery challenges, client concerns, and operational risks.
• Ensure each GRC is equipped with the right capabilities, capacity planning, and workforce
management to meet business needs.

Strategic Alignment
• Support the VP Transformation, GRCs and Group SVP, Head of GRCs in shaping and executing the global GRC strategy.
• Contribute to location strategy, expansion planning, and optimization of delivery footprint.
• Help define and communicate the GRC value proposition internally and externally.

People & Culture
• Lead and mentor GRC leaders across all locations, fostering a high-performance culture.
• Champion employee engagement, learning, and development across the GRC network.
• Promote a culture of accountability, collaboration, and continuous improvement.

Stakeholder Engagement
• Act as the primary point of contact for country leadership and key clients regarding GRC operations.
• Present and pitch GRC performance to senior leadership across the company.
• Collaborate cross-functionally to ensure alignment and integration of GRCs with broader business
initiatives.

• Proven experience leading large-scale recruitment or delivery centre operations with a strong 
execution track record.
• Deep understanding of recruitment delivery models, workforce planning, and operational metrics.
• Strong business acumen with the ability to translate strategy into operational plans and outcomes.
• Demonstrated success in managing site teams and driving performance improvements.
• Hands-on leadership style with the ability to engage at both strategic and operational levels.
• Experience in continuous improvement, Lean/Agile operations, and change management.
• Strong stakeholder management and communication skills, including executive-level reporting.

We’re looking for;
• A results-driven operational leader who thrives in complex, fast-paced environments.
• Someone who can lead through execution, drive performance, and build scalable delivery models.
• A culture champion who inspires teams and fosters accountability and engagement.
• A proactive, hands-on leader who connects strategy to action and delivers measurable impact

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 09-11-2025