IT Solution Analyst for Workforce Management

The Adecco Group is the world's leading HR solutions company. We believe in making the future work for everyone, and every day empower 3.5 million careers. We inspire, skill, develop and hire in 60 countries, enabling individuals and organizations to embrace the future of work. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These values resonate with our employees, who have voted us a Great Place to Work® - World's Best Workplaces for the past four consecutive years.

The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by eight lead brands :  Adecco, Modis, Badenoch + Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and General Assembly. General Assembly.

The IT Solution Analyst role reporting to the Head of IT Workforce Management is responsible for: 

• Acting as technical owner of solution in scope of Workforce Management (Planbition, Beeple, ...)

• Providing technical & functional expertise for WFM solution

• Translating the global and local product requirements/requests to detailed functional and technical requirements for an IT solution

• Prioritizing functional enhancement/requirements in alignment with the Digital Product manager

• Steering the IT development team or suppliers delivering the prioritized requests in agreed roadmap

• Defining & managing test procedures (Integration /UAT/Non regression /Performance)

• Organizing technical support with IT Production department.

• Ensuring that solutions in scope meet Architecture/Security/Legal Adecco rules & pre-requisite

• Support IT deployment of WFM solution in the group

• Translating the global product to an IT solution
• Functional management of multidisciplinary IT teams
• Lead the IT teams/suppliers to deliver the designed solutions based on well described user stories and acceptance criteria
• Translating high level functional requirements (Epics & Features) to detailed functional and technical requirements (User stories & Story points)
• Prioritization of the backlog based on business value in link with Product Manager
• Managing the backlog with measurable KPI`s 
• Following Agile, DevOps, SCRUM and LEAN methodologies
• Collaborative and fruitful working relationship/partnership with the preferred IT supplier
• Collaborative and fruitful partnership with the Digital Product & Success manager
• Travel Requirement: Regular (20-50%)

• At least 3-5 years of experience working as solution analyst in IT:
• Prior experience of working in a digital marketing environment
• Prior experience in managing backlogs
• Prior experience in writing epics, features and user stories
• Experience in alignment with business stakeholders
• Ability to influence in a matrix organization
• Experience in prioritization of backlog based on value for the company
• Experience in managing external team(s) in different locations and time zones
• Good knowledge of software development methodologies using LEAN, Agile, Scrum DevOps, and Waterfall
• Work experience in a multinational and multicultural environment
• Good communication skills
• Proficiency in English required; additional language skills preferred
• Strong communicative team player
• Structured and disciplined approach in management of workload
• Ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense
• Problem analysis and resolution
• Ability to build co-operative working relationships with customers, peers and key stakeholders based on respect and team work
• Ability to act under pressure and to manage crisis situations efficiently 
• Ability to motivate and coach team members

This job advert is posted by Adecco Group AG with registered address at Bellerivestrasse 30, 8008 Zürich, Switzerland.   www.adeccogroup.com