IT Operations Specialist

We are seeking an IT Operations Specialist to provide data-driven insights and support the optimization of IT operations across our organization and its global affiliates. This role involves analyzing operational data, creating reports to guide decision-making, and supporting the implementation of IT Infrastructure & Operations (I&O) projects. The ideal candidate will have a strong focus on using analytics to enhance performance, improve processes, and support strategic IT initiatives. Proficiency in Power BI reporting development and data storytelling is a key requirement.

• Develop and deliver detailed reports using Power BI, creating compelling data visualizations and dashboards to communicate trends and insights effectively.
• Utilize storytelling techniques to translate complex data into clear, actionable insights for various stakeholders.
• Analyze operational data to identify inefficiencies and recommend improvements to enhance performance.
• Communicate key insights and escalations to stakeholders, ensuring transparency and timely resolution.
• Manage and support IT tools such as Trillix, CMDB, Zscaler, and MECM to ensure efficient and secure IT operations.
• Maintain oversight of various IT infrastructure components, including endpoint management and configuration databases.
• Utilize Active Directory for user management and ensure compliance with IT standards and best practices.
• Participate in global projects, ensuring alignment with best practices and strategic objectives.
• Collaborate with cross-functional teams to integrate analytics insights into global initiatives and drive continuous improvements.

• Minimum of 5 years of experience in a similar role.
• Experience with Tirllix, CMDB, Zscaler, MECM, and Active Directory.
• Proficiency in Power BI reporting development, with a strong emphasis on data storytelling and visualization.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Experience in supporting global IT initiatives.
• Excellent communication skills for interacting with stakeholders and presenting data-driven recommendations.
• Occasional traveling up to 20%.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 19-11-2024