Credentialing Supervisor - Advantis
Dallas, Texas
The Credentialing Supervisor leads the day-to-day activities of the credentialing team to ensure clinicians meet client, regulatory, and organizational requirements accurately and on time. This role assigns and balances workloads, audits credentialing files, coaches team members, manages escalations, monitors key performance
measures, and partners with clients, vendors, and internal teams to support compliant, efficient credentialing processes and successful clinician starts.
- Supervise Credentialing Specialists and Credentialing Coordinators
• Assign Credentialing Files and Audit Credentialing Files for Accuracy and Quality
• Manage Client Credentialing Relationships for designated accounts
• Coach and Train Credentialing Team members to meet and exceed the department credentialing standards of On Time Starts, Turnaround Time, and Accuracy
• Participate in Client Calls regarding Credentialing
• Work with the Manager or Director to continuously develop training tools and Advantis One
• The Credentialing Supervisor will be the escalation path after the Team Lead
• Continuously Review workloads of team members to ensure balance
• Conduct 1 on 1s and group meetings with team members to increase focus and personally connect with team members
• Participate in and Conduct interviews for Credentialing department candidates
o Forward hiring decisions to the leader of Credentialing if they are not involved
• Contact Clinicians and Clients that need assistance from leadership
• Inform the team of any regulatory updates or client specific updates that come across their desk
• Manage credentialing specific vendor logins and updates
• Partner with MSPs and Direct Clients contacts directly to maintain streamlined credentialing practices
• Partner with the Front Office, Sales, HR, and CSA teams to ensure compliance standards are met and processes are streamlined
• Advise when start dates are not feasible for AMED to meet
• Audit files to submit and verify push reasoning
• Generate reports on On Time Starts and Turnaround Time
• Participate in Client QBRs
• Meet with New Client Credentialing leaders to ensure streamline processes are created
• Ensure Joint Commission Standards are met consistently
• Begin the AMED disciplinary process when team members are not meeting expectations
• Ensure Joint Commission standards are consistently always met
• Communicate Expiring documentation standards to the Credentialing Specialists, Credentialing
Coordinator, and to clinicians/clients
• Partner with Business Development Managers to build relationships with Direct business clients
• Update the Credentialing SharePoint with information relevant to Credentialing Processes
• Train and Coach New Hires
• Coach all staff and peers in the moment
• Maintain Vendor relationships and escalate any process or billing issues to manager
• Performs other duties as assigned by management
- High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, business, human resources, or a related field preferred.
• Three or more years of credentialing, healthcare staffing, compliance, or related experience required, including experience reviewing credentialing documentation for accuracy and completeness.
• Prior experience leading, coaching, training, or providing day-to-day guidance to team members preferred.
• Working knowledge of healthcare credentialing requirements, client-specific standards, regulatory
requirements, and Joint Commission standards preferred.
• Experience working with credentialing systems, vendor portals, Microsoft Office applications, and SharePoint preferred.
• Ability to work flexible hours as business and client needs require.
KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:
• Strong knowledge of credentialing workflows, compliance documentation, file auditing, expiration
management, and quality-control practices.
• Demonstrated leadership and people-management skills, including workload allocation, coaching,
training, performance feedback, and conflict resolution.
• Ability to interpret and communicate regulatory, Joint Commission, vendor, and client-specific credentialing requirements.
• Strong organizational, analytical, and problem-solving skills with the ability to prioritize competing deadlines and maintain attention to detail.
• Ability to monitor performance measures, generate reports, identify trends, and recommend process improvements.
• Effective written and verbal communication skills, including the ability to lead meetings, participate in client calls and business reviews, and manage escalations professionally.
• Strong interpersonal and partnership skills with the ability to build productive relationships with clinicians, clients, vendors, and cross-functional teams.
- Sound judgment and discretion when handling confidential information, compliance concerns, and employee matters.
•Proficiency with Microsoft Office applications and the ability to learn and use credentialing platforms,
client systems, vendor portals, and collaboration tools.
•Ability to work independently, adapt to changing requirements, and remain composed in a fast-paced, deadline-driven environment.
It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.
Make an impact where it matters most.
A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.
As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccogroup.com/privacy-policy/candidate-privacy-information-statement-en
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
This position is nonexempt and will be paid on an hourly basis. The salary range below has been annualized based on a 40-hour workweek.
Posting date: 10-28-2026
Conócenos
Nuestro equipo está marcando la diferencia en la vida laboral de las personas y liderando a la sociedad hacia un futuro impulsado por el potencial humano y la inclusión. Estamos rompiendo y transformando normas, yendo más allá de los currículos y conectando a las personas con oportunidades para avanzar verdaderamente. Como la empresa líder mundial en soluciones laborales, ofrecemos colocación flexible, colocación permanente, externalización y servicios gestionados en todos los sectores. En Adecco, creemos en el potencial de las personas. Proporcionamos las capacidades de talento adecuadas en el momento adecuado, permitiendo flexibilidad y agilidad para los clientes. Ayúdanos a cumplir nuestra misión de transformar el mundo laboral a través de personas que aman lo que hacen.
Diversidad e Inclusión en Adecco
Únete a Adecco: Empoderando la Diversidad, Impulsando la Inclusión
En Adecco, la diversidad impulsa nuestro éxito. Aceptamos identidades, antecedentes y perspectivas únicas para construir un futuro inclusivo. Nuestra dedicación a la equidad garantiza un acceso y oportunidades justas para todos.
Lo que defendemos
La diversidad impulsa el éxito: Al abrazar una gama completa de identidades, desde género y raza hasta habilidad y nacionalidad, creamos un entorno de trabajo vibrante e innovador.
Equidad para todos: La equidad impulsa todo lo que hacemos. Brindamos igualdad de acceso a oportunidades, recursos y reconocimiento para todos.
Promoviendo la inclusión en acción
Expertos en Integración de Refugiados: Lideramos la integración de refugiados a través de asesoramiento social, capacitación y asociaciones, teniendo un impacto positivo en sus vidas.
Habilidades para el Futuro: Al mejorar las habilidades, capacitamos a los candidatos para tener éxito en la fuerza laboral, cerramos la brecha de talento y promovemos el crecimiento y empoderamiento para todos.
Únete a nosotros en la construcción de un futuro donde todos prosperen. Sé un catalizador para un cambio positivo con Adecco.
Cultura
En Adecco, el empoderamiento nos impulsa, y nuestro espíritu colectivo nos inspira a crear un cambio significativo. Visualizamos un mundo donde todos tengan la oportunidad de participar en el futuro del trabajo. Nuestra cultura de inclusividad y emprendimiento permite un crecimiento continuo, generando un impacto positivo en la sociedad.
Cada rol en Adecco contribuye a una causa mayor al marcar una verdadera diferencia en la vida de las personas. Conectamos el talento con oportunidades, creamos carreras y damos forma a un futuro más brillante para todos.
Impulsa tu carrera con el propósito de marca de Adecco, enfatizando el empoderamiento, el impacto social y el liderazgo en soluciones laborales. Juntos, emprendamos un viaje notable de transformación y cumplimiento, dando forma a un futuro más brillante para todos, en todas partes.
"Nuestra ambición es reforzar nuestro liderazgo en soluciones laborales y hacer que el futuro funcione para todos, en todo el mundo". - Christopher Catoir - Presidente de Adecco
Conoce más sobre Adecco
Somos Adecco, líder mundial en soluciones laborales. Trabajamos para marcar la diferencia en la vida laboral de las personas y liderar a la sociedad hacia un futuro impulsado por el potencial humano y la inclusión. Tenemos un compromiso de romper y transformar normas, yendo más allá de los currículos y conectando a las personas con oportunidades que realmente los hagan avanzar. Como miembro del equipo, tendrás el poder de cumplir con nuestro propósito de transformar el mundo laboral a través de personas que aman lo que hacen. Serás un socio de carrera comprometido que apoya la empleabilidad de nuestros Asociados y su éxito.
Perfil de éxito
¿Somos el uno para el otro? Echa un vistazo a los rasgos que estamos buscando. (1 Beginner – 10 Expert)
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Unir fuerzas con un propósito común, conectando de manera auténtica para alcanzar juntos metas excepcionales.10
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Abrazar el cambio, emprendiendo iniciativas audaces de manera constante para impulsar resultados extraordinarios.8
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Priorizar a los clientes, creando relaciones sólidas y comprendiendo sus necesidades en constante evolución.10
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Alimenta tu curiosidad, aprovecha el aprendizaje continuo y crece profesionalmente con nosotros.9
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Únete a un equipo dinámico que transita el cambio sin miedos y que hace de cada desafío una oportunidad.7
Únete a nuestra comunidad de talentos
¡Cuando la oportunidad llame, asegúrate de escucharla! Déjanos tus datos para unirte a nuestra comunidad de talento y activa las alertas para mantenerte al día de nuestras vacantes.
Nuestros Términos de uso, Política de cookies y Política de privacidad explican cómo recopilamos y usamos información sobre usted y los derechos que tiene. Al enviar su información, usted reconoce que ha leído esos documentos y da su consentimiento para recibir comunicaciones y alertas de empleo por correo electrónico del Grupo Adecco.
Nuestros Términos de uso, Política de cookies y Política de privacidad explican cómo recopilamos y usamos información sobre usted y los derechos que tiene. Al enviar su información, usted reconoce que ha leído esos documentos y da su consentimiento para recibir comunicaciones y alertas de empleo por correo electrónico del Grupo Adecco.