Solution Owner - Travel & Expense Management

Mission:

We are seeking a Senior Travel & Expense Solution Owner with D365 expertise to lead our T&E transformation initiatives. The ideal candidate will have a deep understanding of T&E process, coupled with extensive experience in designing, implementing, and optimizing T&E solutions with Concur and within the D365 environment. The ideal candidate will play a key role in defining the T&E strategy, optimizing financial processes, driving digital transformation initiatives within the organization including user adoption to achieve business objectives and maximize value from our D365 and ecosystem solutions investment.

Key Responsibilities:

• Contributes to architecture design of Core IT solution related to T&E process.
• Explore solution capabilities to fulfil new business requirements.
• Understand in depth solution implementation to guide decisions during fit-gap analysis.
• Design solution enhancement and follow-up on the build activities with development teams.
• Configure Core solution when needed.
• Review/ Validate solution design performed by third parties.
• Interact with business User / GPO’s to understand expectation and requirements and validate that delivered user stories are in line with the original requirement.
• Produce details system requirements (both functional and non-functional) document to be used in the design process.
• Review estimates for new requirements.
• Produce and records all methodology-related deliverables to ensure compliance with standards and meet audits requirements.
• Provide consultation and recommendation for improvements, new solutions and problem management.
• Review Configuration / Scope implemented by Rollout teams.
• Liaise with vendors / editors to ensure appropriate resolution of issues raised by business users.
• Ability to provide guidance to help with complex incidents, problems resolution.
• Monitor the performance and adoption of the system and identify areas for improvement, working on continuous optimization and efficiency gains.

Qualifications:

• Degree in Computer Science, IT, Business, or related field.
• SAP Concur Certification
• Ideally D365 Finance and Operation Certification
• ITIL 3 certification

Skills:

• Proven experience of 8+ years in software development, project management, or a similar role.
• Knowledge & Experience in the finance domain, ideally within the T&E process.
• Experience with Agile methodologies, particularly Scrum &/or Lean management is a plus.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to prioritize tasks and manage multiple projects concurrently.
• Ability to work in an international & multicultural environment.
• Business fluent in written and spoken English. Any additional language is a plus.
• Solid knowledge of the staffing industry is an advantage.

Posting date: 26-01-2025