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Solution Analyst - IT Front Office

Bengaluru, India Apply for Role
Job ID 2500001I Primary Location Bangalore, India Business Unit The Adecco Group Department Information Technology

Mission: 

  • Translating the global and local product requirements to detailed functional and technical requirements for an IT solution.  
  • Translating the local functional requests to technical requirements for an IT solution.  
  • Help in the Prioritizing functional enhancement requirements in alignment with the Product manager.  
  • Describing the detailed functional requirements in understandable user stories, story points and tasks.  
  • Describing the test cases in related to the feature and users’ stories including acceptance criteria.
  • Support the development / scrum team for additional analysis and answering question.
  • Steering the IT development team delivering the prioritized user stories/story points/tasks.  
  • Develop simple reporting in the solution and handover the reporting to the product manager.
  • Delivering the translated functional requirements prioritized in the backlog for the IT development team.  

Responsibilities: 

  • Translating the global product to an IT solution  
  • Translating high level functional requirements (Epics & Features) to detailed functional and technical requirements (User stories & Story points)  
  • Help the product manager for the prioritization of the backlog based on business value
  • Managing the users’ stories backlog with measurable KPI`s   
  • Following Agile, DevOps, SCRUM and LEAN methodologies  
  • Collaborative and fruitful working relationship/partnership with the preferred IT supplier  
  • Collaborative and fruitful partnership with the Digital Product manager  
  • Collaborative and fruitful partnership with the Digital Success manager  

Work Experience: 

  • At least 8+ years of experience working as solution analyst in IT
  • Prior experience of working in a IT analyst roles 
  • Prior experience of working with Salesforce solutions
  • Prior experience in writing epics, features, user stories and test cases
  • Experience in alignment with product manager
  • Experience in prioritization of backlog based on value for the company
  • Experience in working with external team(s) in different locations and time zones  
  • Good knowledge of software development methodologies using LEAN, Agile, Scrum DevOps, and Waterfall  
  • Work experience in a multinational and multicultural environment
  • Good communication skills  

Education: Bachelor’s Degree in Computer Science, Engineering or comparable 

Travel Requirement: Not required or very occasionally.

Language

Proficiency

English

Expert

Any additional language is a plus 

Skills:

  • SalesFroce experience (configuration, reporting and dashboard)
  • Strong communicative team player  
  • Structured and disciplined approach in management of workload  
  • Ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense.  
  • Problem analysis and resolution  
  • Ability to build co-operative working relationships with customers, peers and key stakeholders based on respect and team work  
  • Ability to act under pressure and to manage crisis situations efficiently   
  • Ability to motivate and coach team members 

Posting date: 26-01-2025

Apply for Role

Get to Know Us

We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Putting people first - be that your colleagues, clients or customers
    10
  • Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally
    8
  • Seeks to empower others and collaborate with a collective spirit
    10
  • Engages and connects with others in a meaningful and respectful way to achieve common goals
    9
  • Initiates activities and decision making; perseveres with courage and energy to drive results
    8
Traits are on a scale of 0 to 10

Rewards

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Flexibility to work in the way that makes you most productive

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Autonomy to make insightful and informed decisions

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Meaningful work that makes a difference to peoples lives

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Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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