PRIVACY POLICY

We collect and use personal information to provide you with the best user experience, which we have grouped together as follows:

• Identity Data means your name and documents evidencing your identity.
• Contact Data means your email addresses, telephone numbers, postal addresses, country, job title and company name and other information that could be on your business card.
• Technical Data means internet protocol (IP) addresses from which you access our or others’ products and services, cookies (as set out in our Cookies Policy), your login data (such as the time, date and duration), the browser type and version you use to access our websites,apps, and products and services, weblogs, traffic data, the time zone setting of your device and your device location, browser plug-in types and versions that you used, other communication data, the resources that you access on our websites, apps and products and services, the operating system and platform type of the device you use, and details of other technology on the devices you use to access this website.
• Contact Forms and Surveys Data means any information you provide to us when you use our contact forms (for example using the “Contact”, “Send us a Message”, “Stay in touch”, functions on our websites, apps, products or services), or when you participate in a survey (including its content), the record of that correspondence and other information or personal information you share with us when completing our contact forms in your sole discretion. (Please note that fields marked with an asterisk (*) are mandatory fields, because we need this information to comply with or respond to your request.)
• Marketing Communications Data means information about how you respond to email, sms, phone, other marketing campaigns and when you sign up to receive our newsletters or our latest news, developments and research.
• Social Media Data means your profile data and other information you made public on or otherwise share with us from social media.

Depending on the relevant circumstances and applicable local laws and requirements, we may collect some of the information listed above when you visit our website, provide us with your business card, talk to us at a conference or other event, or if you are a customer or prospective customer.

We collect and use personal information to deliver our products and services, to send you information that you requested, or to contact you to provide additional information on our available products and services as more particularly detailed in section 2 below.

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity Data, Contact Data, Contact Forms and Surveys Data, Marketing Communications Data, Social Media Data and Financial and Legal Events Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
This includes personal information you provide when you:
• apply for our products or services;
• create an account on our website;
• subscribe to our service or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback or contact us.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal information by using cookies and other similar technologies and from the communications we receive from your browser. Please see our Cookies Policy for further details about how we use cookies and other similar technologies.
• Third parties or publicly available sources. We will receive personal information about you from various third parties and public sources as set out below:
• Public information made available by you on social media and similar websites and apps;
• Public information about you in directories, for example of professional memberships or qualifications.

We will only send marketing communications to you, as an individual, if you have consented to us doing so.

To receive marketing or promotional communications, you can opt-in by checking the relevant box located on the form on which we collect your data, or we can send you these communications based on our legitimates interests to promote our products and services where we are not obliged to obtain your consent by law.

How to unsubscribe? - In any case, where we send marketing communications to you via email, you may opt out of receiving any further marketing communications by clicking the ‘unsubscribe’ or ‘opt-out’ function in the email. In addition, you can also exercise your opt-out right at any time by contacting us here (please indicate the marketing communications you would like to opt out of receiving in the Request Details field).

Yes, we do use artificial intelligence (AI) at times. However, we do not use your personal information in any automated decision making (a decision made solely by the creation and application of technologies without any human intervention) or profiling (processing of personal information with a range of technologies that reduce human intervention to evaluate certain conditions about an individual) that produces a legal effect or similarly significant effect concerning you.

We use a range of technologies to analyse data. In case of our website we might use your search terms for recommendations of job offerings. In all cases, there is always human intervention in these processes, as we use these tools to support our expert human decision makers.

We use automated systems/processes with the conditions described in the previous paragraph to recommend and display alternative search results to your search query. The main aim of this is to broaden the choice of job offerings to choose from. Accordingly, these AI systems do not have legal effect.

For example, when you are searching for a job as a “warehouse worker” we will display alternative but close job offerings like “pick packer” as well. The piece of processing that might use AI (for instance machine-learning, logic- or knowledge based and statistical approaches) is based on Natural Language Processing techniques to calculate similarities of words and word meanings. In any case these results are only shown to you as recommendations to make an informed decision about your application.

To facilitate our efficient use of your information and to provide you with the content and/or resources and/or services, we disclose your information to third parties. However, this disclosure will only occur in the following circumstances:

• To our suppliers. We will, for example, engage a supplier to carry out administrative and operational work in support of our relationship with you. The supplier(s) will be subject to contractual and other legal obligations to preserve the confidentiality of your data and to respect your privacy, and will only have access to the data they need to perform their functions; the relevant suppliers are typically IT suppliers (who host or support our IT systems, including information about you), premises management companies (who look after physical security at our buildings, and therefore need to know about you to allow access to our buildings) and back office finance and accounting management providers (who need to handle details of candidates in order to process accounts payable and receivable).

We also engage suppliers who provide IT technology services and solutions. This category of third parties includes:

• Microsoft Azure Cloud (hosting services) with a primary data centre in Amsterdam (Netherlands) and secondary data centre in Dublin (Ireland);
• Google Inc, located in the USA, for web analysis and re-advertising;
• OneTrust Inc, located in the USA, to manage the user’s cookie consent preferences;
• LinkedIn Ireland Unlimited Company in Ireland (part of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA) for social media interaction;
• Radancy, located in the United Kingdom of Great Britain and Northern Ireland, an external agency for website development and maintenance purposes;

Your personal information can be transferred and processed in one or more other countries, in- or outside the European Union or Switzerland. A full list of the countries in which we operate is available on our website at www.adeccogroup.com/worldwide-locations.

We shall only transfer data to those parties set out in section 5 above who are outside the European Economic Area, or UK or Switzerland:

• to countries which the European Commission, or the UK Information Commissioner or the Swiss Federal Data Protection and Information Commissioner believes offers an adequate level of protection to you pursuant to Art 45 of the UK and EU GDPR or Art 6 of the Swiss Federal Data Protection Act (Art 16 revised Act) (a list of those countries is available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en) and here: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html (Switzerland), or;
• where the Adecco Group has put in place appropriate safeguards to seek to preserve the privacy of your information (for which we usually use one of the forms of data transfer contracts approved by the European Commission, or the Information Commissioner’s Office (ICO) for the UK or the Swiss Federal Data Protection and Information Commissioner, copies of which are available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en and here: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/) and here:https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html (Switzerland). These are approved by the European Commission, the UK Information Commissioner and the Swiss Federal Data Protection and Information Commissioner under Art 46 of the EU and UK’s GDPR and Art 6 of the Swiss Federal Data Protection Act (Art 16 revised Act).

Those countries include the Members States of the European Union, Switzerland, the United Kingdom and the United States.

You may request additional information in this respect and obtain a copy of the relevant safeguard by contacting us using the details set out below.

We understand how important is to protect your personal information. We have implemented operational procedures and adequate technical and organizational security measures to prevent any unauthorised access, alteration, deletion or transmission of this personal information.

Although we will do our best to protect your personal information, you should be aware that the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to the Website or any third party; for this reason, any transmission is at your own risk.

Under applicable data protection laws, you have the following rights:

• Right to access and obtain a copy of your personal information - You are entitled to request confirmation of whether we process any of your personal information. Where this is the case, you may have access to your personal information and to certain information about how it is processed. In some cases, you can ask us to provide you with an electronic copy of your information. In some limited circumstances, you also have the right to request that we transfer (“port”) your personal information direct to another third party provider.
• Right to correct your personal information - If you can demonstrate that the personal information we hold about you is not correct, you can ask that this information is updated or otherwise corrected.
• Right to be forgotten or to delete personal information - In certain circumstances you have the right to have your personal information deleted. You may make such a request at any time and we will evaluate if your request should be granted, however this right is subject to any legal obligations we may have to retain data. For situations where in accordance with the law, we determine that your request to have your personal information deleted must be granted, we will do so without undue delay.
• Right to restrict or object to the processing of your personal information - In certain circumstances you have the right to obtain restriction of the processing of your personal information, or to object to certain processing thereof on grounds relating to your particular situation.
• Right to withdraw consent - You have the right to withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you want to exercise any of your rights, please use our form by clicking here.

Finally, you have the right to lodge a complaint with the data protection authority in the place where you live or work, or in the place where you think an issue in relation to your personal information has arisen.

The terms of this Privacy Notice may change from time to time. We shall publish any material changes to this Privacy Notice through appropriate notices either on this Website or contacting you using other communication channels.

In case you:

• have any questions or concerns regarding this Privacy Notice,
• would like further information about how we protect your information (for example when we transfer it outside your country), or
• want to contact The Adecco Group’s Data Protection Officer (DPO), please email the Adecco Group’s DPO at globalprivacy@adeccogroup.com

To exercise any of your rights related to your personal information, please fill in this form.