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Clinical Governance Lead

Canberra, Australia

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Job ID ADF00305_507 Primary Location Canberra, Australia Business Unit Adecco Department Health Services
  • Lead clinical governance and ensure high-quality healthcare compliance.
  • Oversee audits, reporting, and adherence to clinical standards.
  • Lead and collaborate in a modern, inclusive, and high functioning workforce
  • Canberra and Melbourne

The Clinical Governance Lead is responsible for ensuring the safe, effective and high-quality delivery of health services through oversight of the Clinical Governance Framework and subcontractor compliance activities.

You will leverage your clinical and governance expertise to manage audits, complaints, incidents, credentialing processes, governance forums, policy reviews and reporting activities that underpin quality healthcare services for ADF candidates.

This role is ideal for a healthcare leader who combines clinical knowledge with strong stakeholder engagement, quality assurance and governance capabilities.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.

ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

What you’ll be doing

Reporting to the Head of Health Services, you will apply your experience in a senior clinical role in nursing or allied health, to conduct annual audits, quality assurance checks and chair required meetings to ensure compliance with the framework. You will also manage all associated reporting, information and data.

Key Responsibilities:

Clinical Governance & Risk Management

  • Provide subject matter expertise in clinical governance, clinician credentialing, complaints management and clinical incident investigation.
  • Oversee governance processes relating to privacy breaches, clinical incidents and quality concerns, ensuring appropriate investigation and resolution.
  • Maintain oversight of subcontractor compliance with the Clinical Governance Framework and related contractual obligations.
  • Support risk identification, mitigation and continuous improvement initiatives across health services.

Quality Assurance & Auditing

  • Develop and execute annual audit programs, including:
    • Clinical governance audits
    • Site audits
    • Credentialing audits
    • Training and accreditation audits
  • Document findings, monitor corrective actions and report outcomes through designated systems and governance forums.
  • Drive continuous improvement through analysis of audit outcomes and quality indicators.

Policy & Documentation Management

  • Lead the ongoing review, maintenance and enhancement of the Clinical Governance Framework.
  • Coordinate reviews, updates and publication of policies, procedures and clinical documentation supporting medical and psychological candidate assessments.
  • Ensure document control processes are effectively managed and completed within agreed review cycles and timelines.

Stakeholder Engagement

  • Build strong relationships with key stakeholders including:
    • Defence representatives
    • Office of the Chief Medical Officer
    • Office of the Chief Psychology Officer
    • Clinical subcontractors
    • Legal and commercial teams
    • Operational Health Services teams
  • Facilitate and coordinate clinical governance committees and tripartite governance forums.
  • Ensure actions arising from governance meetings are tracked, communicated and completed within agreed timeframes.

Reporting & Analytics

  • Manage incident and complaints data within appropriate digital governance platforms.
  • Develop and deliver weekly and monthly reports covering:
    • Open and closed incidents and complaints
    • Documentation review activities
    • Audit schedules and outcomes
    • Governance actions and compliance measures

Partner with Data and Analytics teams to produce meaningful insights and performance reporting.

About you

Tertiary-qualified clinician (nursing or allied health) with 3+ years in a senior or lead role.

You are a highly organised healthcare professional with a strong understanding of clinical governance, quality assurance and risk management frameworks. You enjoy working in complex stakeholder environments and are passionate about driving safe, effective and compliant healthcare services.

Your background will demonstrate:

Essential Requirements

  • Relevant qualification in Nursing, Allied Health, Medicine or a related healthcare discipline.
  • Demonstrated experience in clinical governance, quality management, healthcare compliance, risk management or clinical operations.
  • Strong understanding of contemporary Clinical Governance Frameworks, including:
    • Clinical audit
    • Risk management
    • Clinical effectiveness
    • Education and training
    • Information governance
  • Experience managing complaints, incidents and clinician credentialing processes.
  • Exceptional written communication skills with experience preparing governance reports, policies and executive-level documentation.
  • Proven ability to manage multiple priorities, deadlines and stakeholder expectations.
  • Highly developed stakeholder engagement and relationship management skills.
  • Exceptional attention to detail and commitment to quality outcomes.

Desirable

  • Experience as a Defence Nursing Officer, Medical Officer, Medic or within Defence health services.
  • Experience within civilian allied health or multidisciplinary healthcare environments.
  • Experience managing governance platforms, quality systems or document control systems.
  • Knowledge of healthcare accreditation, quality assurance and compliance frameworks.
How to apply

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Sahar Khalid at sahar.khalid@adecco.com.au for a confidential conversation. 

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on 13th November 2026. It's important to note that applications will be reviewed and processed as they are received.

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Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.

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What We Stand For
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Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!

Culture

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Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.

Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.

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Learn more about Adecco

We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Collaborate with purpose, connecting authentically to achieve remarkable goals together.
    10
  • Embrace change, taking bold initiatives with tenacity to drive extraordinary results.
    8
  • Focus on customers, creating strong partnerships and understanding their evolving needs.
    10
  • Fuel your curiosity, embrace continuous learning, and grow professionally with us.
    9
  • Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.
    7
Traits are on a scale of 0 to 10

Rewards

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Inclusive Culture, Empowering Impact: Join Adecco's supportive environment, making a difference through work

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Fuel your career path with meaningful work, societal impact, and sustainable growth

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Flexible Hybrid Work: Enjoy work-life balance with Adecco's agile and adaptable work arrangements

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Global Opportunities, Diverse Roles: Explore a world of career possibilities with Adecco's global leadership

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