Business Development Consultant

The Consultant, Temporary Business Line is a representative of the company and is expected to demonstrate the company core values Team Spirit, Entrepreneurship, Customer Focus, Responsibility and Passion.
The purpose of the role is to maintain and develop new and existing client relationships through the identification and provision of temporary recruitment and management services. This role is to assume responsibility for the tasks undertaken as a Consultant, Temporary Business Line in order to achieve business goals and maximise profit. This extends to the manner in which Adecco is represented and includes a professional approach toward Adecco’s candidates, clients, colleagues and shareholders in terms of selling and delivering recruitment services.
The Consultant, Temporary Business Line is expected to support the company policies and management's decisions. Report any suspicions of illegal or fraudulent activity anywhere within the company. The role is expected to voice opinions to the appropriate senior manager whilst having voiced opinion, when there is disagreement will fully support the final decision in word and in actions.

Description
Customer Accountabilities
• Proactively attract candidates using a variety of different means and to register and complete the end to end recruitment process for suitable applicants and to ensure the branch has a quality pool of work ready candidates at all times.
• Write and place effective job advertisements in appropriate media and consult with the client on same.
• Accurately establish client needs through quality job briefs.
• Seek, establish and maintain effective client relationships.
• Provide clients with responses to requests for information pertaining to all aspects of our business (pricing, proposals and service delivery information).
• Proactively develop, gain and grow new and existing business through a variety of means
ensuring KPI’s are met and including but not limited to:
o MPA calls
o Lead generation calls
o Client visits
• Ensure that associates receive quality care at all times in their dealings with Adecco.
• Ensure that service delivery is of the highest standard for clients and candidates.
• Knowledge and awareness of competitor activity and the industry and trends.

Financial Accountabilities
• Ensure that clients adhere to the Adecco Terms of Business by following up on overdue payments and proactively ensuring the on time payment of accounts.
• Achieve budgeted sales as per KPI’s set by Branch Manager.
• Actively work to grow the business at every available opportunity.
• Ensure the calculation of margins is in accordance with the volume of business and ensure that agreed margin standards are maintained whilst seeking every opportunity to increase GM where possible. Gain signoff where appropriate and use of the EVA model.
• Promote the use of all Adecco services, paid advertising, testing tools and temporary to perm sales to clients.

Quality Accountabilities
• Ensure that all activities in relation to the candidate process meet Adecco’s compliance standards.
• Attend all training and operations meetings as required.
• Ensure that data integrity and timeliness is maintained in all activities relating to reporting, payroll, billing and placements.
• Ensure that all activities in relation to the Client relationship meet Adecco’s compliance
standards.
• Accurate calculation of rates for Clients and Associates.
• Ensure understanding of and adherence to Adecco’s Health and Safety Management Systems including but not limited to hazard identification, injury management/return to work plans as applicable.
• Ensure that all Adecco policies and procedures, OH&S, ERA, EEO, privacy and other application legislation is adhered to at all times in relation to clients, candidates/associates and colleagues.
• Provide reporting and information as required to internal and external stakeholders in a timely manner.
• Maintain a high level of organisation by utilising Adecco tools such as the weekly planner.
• Other accountabilities include, from time to time this role is required to undertake other projects and responsibilities when required by the business.

People Accountabilities
• Play an active part in own development, proactively attend training courses and other development actively outlined in performance and development reviews.
• Building strong and professional relationships with your colleagues within Adecco by ensuring effective communication with other staff members by encouraging the sharing of information.
• Encourage communication and teamwork with other branches.
• Active participation in team activities and meetings.
• Through our values and leadership principles of cool head, warm heart, working hands and curious mind, contribute to a culture based on credibility, respect, fairness, pride and camaraderie.
• Support the rollout, and take an active role in any Corporate Social Responsibility initiatives.
• Adhere to and support accessibility needs and inclusion in the workplace.

Key Stakeholders
• Senior Manager
• Adecco NZ Leadership Team
• Shared Services Teams
• Adecco NZ Network
• Clients and Associates

Key Performance Indicators
• Volume of responses
• Business retention
• Hours billed
• Growth of new business
• Job fill rates
• Number of client/ candidate visits
• Internal and external feedback
• Quality of candidate base
• Candidate referrals
• Compliance audits
• Employee development plan
• DSO’s
• Accuracy of rate calculations

Profile
• Intermediate computer skills
• Strong written and oral communication skills
• Relevant service industry experience

Skills and Competencies
• Results driven
• Customer orientation
• Problem solving and analysis
• Embracing and adapting to change
• Self-management and development
• Communications
• Teamwork
• Relationship management

Posting date: 26-05-2025