Configuration Manager

London, United Kingdom Apply for Role

Job ID 2000013K Primary Location London, England, United Kingdom Business Unit The Adecco Group Corporate Department Information Technology

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These values resonate with our employees, who voted us number 7 on the Great Place to Work® - World’s Best Workplaces 2020 list. We make the future work for everyone.

The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by eight lead brands: Adecco, Modis, Badenoch + Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and General Assembly.

Location

United Kingdom

Mission

We are looking for an experienced Configuration Manager with hands on experience of Service Now to deliver a portfolio of hardware, software, and service programs.

As the Configuration Manager, you will be identifying improvement opportunities and provide, implement all approved programs to completion. The role also includes providing governance and support to direct teams when required.

This role offers an exciting opportunity to join one of the world’s best workplaces, demonstrate your skills, deliver substantial value, and manage risk across a global landscape.

Responsibilities

You will work centrally as part of a team working with Regional Configuration Managers and global tooling teams, to deliver first line configuration management services for approved programs, vendors, and the business.
Supporting the direction of the global business Configuration Management Database (CMDB) as well performing process audits and managing the process improvement cycle of the CMDB.
Establishing relationships with vendors and directing them for improving the data integrity of the Configuration Items (CI’s) data held withing the existing CMDB.
Improvement of Business Service Models that are to be implemented or modified within the organisation.
You will provide governance to ensure agreed operational controls are in place to meet the business expectations.
Successfully promote and demonstrate the value and importance of Configuration Management within the business.
Travel Requirements- Up to 20%

Experience

5-10 years of IT Asset and Configuration Management experience in large corporate environments
Proven experience in delivering IT Asset and Configuration Management services to meet business requirements
Experience working with IT Asset and Config Management Service Now system and IT Discovery technologies
Excellent interpersonal, communication and organisational skills

Posting date: 23-11-2020

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Get to Know Us

We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

Putting people first - be that your colleagues, clients or customers

10
Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally

8
Seeks to empower others and collaborate with a collective spirit

10
Engages and connects with others in a meaningful and respectful way to achieve common goals

9
Initiates activities and decision making; perseveres with courage and energy to drive results

8

Traits are on a scale of 0 to 10

Rewards

Flexibility to work in the way that makes you most productive

Autonomy to make insightful and informed decisions

Meaningful work that makes a difference to peoples lives

Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic

Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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