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The Adecco Group- Client Specialist Services CA

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Job ID NA06692 Primary Location New York Business Unit The Adecco Group Department Business Operations Work ModeRemote
About the role

​As the Contract Administration Specialist, you play a critical role in managing the lifecycle of client contracts by reviewing, gathering, and interpreting contract details across multiple custom Adecco applications. You will be responsible for ensuring that client service specifications, pricing structures, invoicing procedures, and reporting requirements are thoroughly understood, accurately captured, and aligned with business objectives.

What you’ll be doing
  • Review, interpret and load new contracts, invoicing and reporting requirements into appropriate systems in accordance with documented procedures; manage ongoing maintenance and dismantling of client contracts based on changes in contract and business requirements
  • Upload contract pricing, and screening & fee requirements into the Front Office system
  • Performs daily audits to ensure data integrity and compliance with client contract requirements; researches and resolves audit issues as needed
  • Assist in the storage and maintenance of contract files in a central regional repository and oversee contract termination
  • Monitors, identifies and consolidates retail/transactional clients as needed
  • Identify contract terms that vary from standards to ensure accuracy and compliance, recommend appropriate modifications, engage, and collaborate with operations, legal, branch offices, and other internal teams
  • Subject matter expert on technical and contract issues regarding system capabilities and compliance issues
  • Manage the Webdoc, (User guides on internal websites), review and approval process
  • Processing Title and Rate Exceptions
  • Effectively communicate and coordinate with internal team members, outside parties, and clients to advance contract compliance
  • Coordinates with clients on the development, review and validation of new and updated service requirement documentation
  • Participates in testing and debugging for new field system applications and enhancements
  • Partner and maintain relationships with business stakeholders to ensure system setups are synchronized between platforms to meet data integrity and operational requirements
  • Collaborating with internal teams to translate client expectations into operational requirements
  • Client-service oriented communications and interactions
  • Able to handle stress successfully and maintain a positive attitude
  • Time management, multi-tasking, and problem solve skills
  • Work independently or as a team on assigned tasks
About you

—Associate’s Degree in Business Admin preferred

—Minimum of 1 – 3 years of experience in customer invoicing, contract data requirements required.

Language Skills

Fluent English

Tools

—ERP systems (e.g., Oracle, MSD)

—Billing Platforms (e.g., Bullhorn, Salesforce Billing) is a must

—AP portals (e.g., Ariba, Coupa)

—VMS tools (e.g., Beeline, Fieldglass, Magnit)

—MS Excel, MS Word, MS Teams

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Adecco General Staffing, Entegee, Lee Hecht Harrison Professional Recruitment, Modis, and Pontoon is the world’s leading provider of HR solutions.
We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.
Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.

Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Adecco General Staffing, Entegee, Lee Hecht Harrison Professional Recruitment, Modis, and Pontoon is the world’s leading provider of HR solutions.
We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.
Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.

This position is nonexempt and will be paid on an hourly basis
.  The salary range below has been annualized based on a 40-hour workweek.


The anticipated annual base salary range for this position is $18.46 - $33.84 Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. 

Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave.  PTO and holiday hours are prorated based on hire date within the calendar year. 

Posting date: 05-06-2026

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Get to Know Us

We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Putting people first - be that your colleagues, clients or customers
    10
  • Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally
    8
  • Seeks to empower others and collaborate with a collective spirit
    10
  • Engages and connects with others in a meaningful and respectful way to achieve common goals
    9
  • Initiates activities and decision making; perseveres with courage and energy to drive results
    8
Traits are on a scale of 0 to 10

Rewards

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Flexibility to work in the way that makes you most productive

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Autonomy to make insightful and informed decisions

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Meaningful work that makes a difference to peoples lives

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Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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