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San Juan, Puerto Rico Apply for Role
Job ID NA05861 Primary Location San Juan, San Juan, PuertoRico Business Unit Adecco Department Sales Work ModeNo work mode specified
About the role

Executes the steps of the placement cycle for customers and orders while complying with company policy, employment law, and code of business conduct. Builds customer and Associate relationships, delivers high level of customer service to all. Supports Branch Manager to ensure that financial goals and objectives are met and/or exceeded while ensuring full compliance on all Adecco Group policies and procedures. Provides accurate, timely, and complete daily performance analysis. Works under direct supervision.

What you’ll be doing

Develops creative recruiting strategies to attract qualified candidates to meet customer demands.
Develops a network of candidates and maintains an internal database of all qualified candidates. If necessary, assists to Job Fairs.
Leverages resources to recruit the highest caliber candidates through online social networking and job boards, community involvement, professional networking, and local media resources.
Analyzes candidates found through prescreening activities and evaluates skills and experience to determine match to inventory needs.
Assesses candidate hard and soft skills through a combination of behavioral interviews and competency based evaluations, as for example Xpert Testing if required by the clients.
Schedules interviews for prescreened candidates prioritizing based on clients’ needs as well as the branch. Ensures complying with deadlines based on client’s requests.
Coaches Associates on enhancement of skills for career development and leverages internal
training and development tools.
Participates in requisition meetings, prioritizing open orders, and allocation of recruiting resources.
Consults with hiring managers to better understand clients’ needs, maximizes level of service, 2 and encourages relationship building.
Coordinates job order distribution and communicates customer needs with receiving branch while maintaining the customer relationship. May send US Verify link to candidates that are at interview stage
Uses scripted screening questions to identify candidates.
Supports the development of candidate executive summary for resume submittal.
Facilitates Adecco and client-specific on-boarding process
Facilitates interviews with candidate and customer, including candidate preparation and client brief. Conducts debrief with candidate and customer following interviews.
Extends offer of assignment including compensation and bill rate negotiation
Maintains and updates thorough, accurate, and compliant documentation of all client, candidate, and temporary employee interactions via front office system and filing system.
Provides Associates with guidance on policy interpretation, benefits, career development, and training opportunities.
Develops long term relationships with Associates while on assignment, striving for redeployment.
Performs Associate coaching and counseling, disciplinary action, and employee terminations. Creates and executes client-specific on-boarding, orientations, presentations, documents,
screening and testing.
Makes calls and visits to customers and prospects to discuss services, and resolve issues, to gain a better understand of client environment and needs, maximize level of service, and encourage relationship building.
Evaluates customer and Associate satisfaction via surveys and interviews.
Investigates and manages workers’ compensation claims, provides documentation and participates in unemployment hearings, and leverages best practices to reduce these risks.
These and any other task assigned by the Company.

To perform this job successfully, an individual must be able to perform each essential duty3satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made upon request to enable individuals with disabilities to perform the essential functions.

About you

Bachelor’s degree in Management, Human Resources, or related field, or equivalent experience.
Minimum of one year’s experience in customer service experience in a fast-paced environment or one - three years of recruiting experience in a less complex environment.
Adecco Group experience preferred.
Excellent organizational, multi-tasking, and customer service skills required. Proficiency in MS Office (Word, Excel & PowerPoint) also required.
Capable of handling multiple tasks, problem resolution, and prioritization. Ability to build and maintain strong client relationships and networks.
Must have the ability to learn new software and navigate the internet with ease.
Must be bilingual.
Must have knowledge in Labor Laws.

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. 

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. 

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

Posting date: 16-09-2025

Apply for Role

Get to Know Us

Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.

Diversity & Inclusion at Adecco

Join Adecco: Empowering Diversity, Driving Inclusion
At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all.

What We Stand For
Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment.
Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone.

Championing Inclusion in Action
Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives.
Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all.

Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!

Culture

At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society.

Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.

Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.

"Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir – President Adecco

Learn more about Adecco

We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Collaborate with purpose, connecting authentically to achieve remarkable goals together.
    10
  • Embrace change, taking bold initiatives with tenacity to drive extraordinary results.
    8
  • Focus on customers, creating strong partnerships and understanding their evolving needs.
    10
  • Fuel your curiosity, embrace continuous learning, and grow professionally with us.
    9
  • Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.
    7
Traits are on a scale of 0 to 10

Rewards

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Inclusive Culture, Empowering Impact: Join Adecco's supportive environment, making a difference through work

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Fuel your career path with meaningful work, societal impact, and sustainable growth

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Flexible Hybrid Work: Enjoy work-life balance with Adecco's agile and adaptable work arrangements

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Global Opportunities, Diverse Roles: Explore a world of career possibilities with Adecco's global leadership

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