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IT Security, Risk and Compliance Manager - EZRA

Toronto, Canada Apply for Role
Job ID 5408 Primary Location Toronto, Canada Business Unit LHH Department Technologie de l’information/Informatique : IT
Job Role: IT Security, Risk and Compliance Manager - EZRA
Location: Toronto, Canada or London, UK – Hybrid (3 days per week in office)
Who we are
Imagine what even the world’s finest organizations could achieve if all of their employees were coached to be their absolute best.
At Ezra, we’re on a mission to do just that. We believe, through coaching, people get to know themselves. Their goals weaknesses. Hang-ups And once they know all that, they can build on the good stuff and work on the rest.
This mindset applies not only to our clients, but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our teams gets to experience the superpower that is coaching for themselves, amongst some other pretty incredible perks.
Ezra is the fastest-growing global virtual coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.
About the role
The primary purpose of the role is to support the Head of IT Security Risk and Compliance to ensure the Confidentiality, Integrity and Availability, of the EZRA business Information Assets. This will be achieved by implementing and continuously improving an effective and efficient Information Security Management System in line with Group IT Security Strategy, Architecture and Standards within EZRA. The job holder will also be responsible for publicizing the Adecco IT Policy Framework throughout the EZRA business to ensure that all projects are delivered in accordance with Group Standards. They will act as an expert advisor to IT colleagues, including relating to security controls for AI technologies.

An important component of this role will be to respond to client questionnaires and contract reviews relating to IT Security, Risk and Compliance, and conduct IT Security reviews for proposed IT vendors. The successful candidate will manage communication with clients and colleagues relating to this work and be responsible for achieving and reporting against Service Level Agreements They will maintain a library of resources to ensure that responses to common questions are managed efficiently. As part of the process, remediation requirements will be recorded and tracked.

This role will act as an advisor and be responsible for IT security oversight of EZRA’s IT operations and applications, with particular emphasis on the use of AI.
The successful candidate will also support and co-ordinate activities to maintain ISO 27001 certification as part of the Group’s program, and initiate and maintain System and Organization Controls (SOC reporting) as required.

The job holder will monitor and manage all security incidents for EZRA, lead investigations on behalf of IT Leaders and co-ordinate remedial actions to prevent recurrence wherever possible.
What you’ll do
  • Be the recognized expert in the field of Information Security within the EZRA organization.
  • Provide oversight and guidance for appropriate security controls of AI technologies in EZRA.
  • Act as the main point of contact and coordination for all client IT Security questionnaires, contract reviews and IT vendor reviews for EZRA.
  • Complete responses to client questionnaires in a timely manner and ensure that service level agreements are achieved.
  • Review and mark-up IT security components of client contracts in a timely manner to ensure that service level agreements are achieved.
  • Join discussions with clients to explain EZRA’s security posture and support client audits.
  • Review and document outcomes for IT Security reviews of vendors in a timely manner and ensure that service level agreements are achieved.
  • Considering feedback from stakeholders, maintain and develop the processes to receive, prioritize, complete and communicate responses to client IT Security questionnaires, IT Security reviews of client contracts and proposed IT vendor reviews.
  • Maintain records of client remediation requirements and progress towards resolution.
  • Prioritize incoming questionnaires and vendor reviews based on business value, reputational importance and project deliverables.
  • Continuously improve the library of resources containing common responses to standard questions and supporting evidence for client questionnaires.
  • Prepare reports and analyses documenting progress and adverse trends, make appropriate recommendations and draw conclusions when needed.
  • Liaise with other Assurance functions (Internal and External Auditor), coordinate security audits and ensure that remediation plans are defined and implemented in line with agreed dates.
  • Participate in discussions around new/existing initiatives, assessing and consulting from Security, Compliance and Risk perspectives.
  • Provide support as required for all other security related matters as reasonably requested by the Line Manager.
About you
Education and certifications/training:
  • University degree preferably in a technical subject or comparable education
  • CISSP, CISA, CISM or similar certification preferred
Professional & Leadership experience:
  • 3-5 years’ experience in a similar role within a Global Organization
  • Demonstrable knowledge of Risk Management frameworks and Information Security standards (such as NIST 2, ISO 27001, SOC2, COBIT).
  • Demonstrated experience and exposure in the international Security, Risk and Compliance arena.
  • Ability to communicate technical issues in simple terms to support a variety of technical and non-technical business roles.
Personal attributes:
  • Strong collaborator, ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork.
  • Able to share feedback in a constructive manner to cultivate a continuous improvement culture.
  • Ability to deliver successful outcomes under pressure and to manage crisis situations effectively.
  • Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense.
  • Experience with, and sensitivity for, diverse cultures.
Language requirements:
  • Ability to conduct both written and verbal business communication effectively in English is essential.
  • Any additional language is a plus especially French, Spanish, German or Italian.
What we offer
We want all candidates to know they are valued. We pushpositivity. We are an environment of innovation, collaboration, and growth. Drive impact with your ideas by being a part of the greater discussion in a safe, supported place.  Be accountable, ambitious, owning your work and goals. When everyone takes responsibility for their success, we all succeed. Finally, keep itsimpleEnjoy the ride and the perks with your own world class coach, weekly well-being hour and learning and development fund.
We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves.  We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.

Posting date: 11-12-2024

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Get to Know Us

Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.

Diversity & Inclusion at LHH

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.

Learn more about LHH

We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Evolve with purpose Being passionate about meaningful work and ready to change the world.
    10
  • Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.
    8
  • Own it Being empowered to make decisions and take accountability for the results.
    10
  • Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.
    9
  • Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.
    8
Traits are on a scale of 0 to 10

Rewards

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Transformational career experiences, forge your own path to success

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Embark on a journey of growth with tailored career paths, inspiring training and onboarding, collective spirit, and a strong commitment to wellbeing

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Truly collaborative culture, where diversity of thought and opinion is valued above all else

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Flexibility to work in the way that makes you most productive, agile, confident and insightful

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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