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People Ops and Analytics Manager - EZRA

Toronto, Canada Apply for Role
Job ID 5741 Primary Location Toronto, Canada Business Unit LHH Department Ressources Humaines : Human Resources
Job Role: People Ops and Analytics Manager
Location: Toronto - Hybrid (3 days/week in office)
Who we are
We redesigned coaching for the digital age.
Ezra delivers the highest quality professional coaching to employees using industry leading app-based technology. Our world class technology enables quality coaching sessions, a seamless user journey and regular reporting like never before.
With 50+ years’ experience delivering world class coaching in 66 countries we’re best placed to drive the coaching revolution. In just over a year, we have grown to become the fastest growing virtual coaching solution globally, supporting many of the world's leading companies with high impact, 1:1 personalized coaching.
At Ezra we use innovative technology to achieve the greatest user experience, but the heart of the service is the quality and diversity of our global coaching pool. 
Now, everyone can be better with a coach.
About the role
We are seeking a highly motivated and experienced People Ops and Analytics Manager to join our team. The successful candidate will play a crucial role in transforming data into actionable insights and driving strategic decisions that enhance the employee experience. We are a forward-thinking company dedicated to creating a positive and inclusive workplace culture. Our team is committed to leveraging data and analytics to drive innovation and support our employees' growth and development.
People Ops Management
  • Oversee the day-to-day operations of the HR department, ensuring smooth execution of processes and initiatives.
  • Partner with HR, RevOps, and Finance to ensure accurate and efficient data collection, project management and reporting processes.
  • Provide guidance and training to HR and business leaders on data interpretation and utilization.
  • Implement new company policies and procedures and ensure compliance with employment laws and regulations.
  • Ensures data governance by administering and following policies/guidelines for providing and securing sensitive or confidential employee information.
  • Collaborate with HR and management teams to develop and implement HR strategies.
  • Stay current with industry trends and best practices in people analytics and incorporate them into the organization's strategy.
People Analytics
  • Lead the collection, analysis, and interpretation of HR data to provide insights into workforce trends, employee engagement, retention, and performance
  • Identify patterns, correlations, and anomalies in data, and present findings to stakeholders in a clear and actionable manner.
  • Conduct in-depth analyses of employee surveys, exit interviews, and other feedback mechanisms to identify areas for improvement.
  • Design and maintain dashboards and reports that Evaluate the effectiveness of HR programs and initiatives.
About You
  • Post secondary education in in Human Resources, Business Administration, Data Science, or a related field.
  • Minimum of 5 years of experience in HR analytics, data analysis, or a related field, with 3+ years in a leadership role
  • Strong proficiency in statistical analysis tools
  • Excellent analytical and problem-solving skills with a strong attention to detail.
  • Proven ability to translate data into actionable insights and link people data to organizational performance and outcomes.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  • Knowledge of HR systems and data management best practices.
What we offer
We want all candidates to know they are valued. We pushpositivity. We are an environment of innovation, collaboration, and growth. Drive impact with your ideas by being a part of the greater discussion in a safe, supported place.  Be accountable, ambitious, owning your work and goals. When everyone takes responsibility for their success, we all succeed. Finally, keep itsimpleEnjoy the ride and the perks with your own world class coach, weekly well-being hour and learning and development fund.
We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves.  We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.

Posting date: 14-04-2025

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Get to Know Us

Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.

Diversity & Inclusion at LHH

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.

Learn more about LHH

We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Evolve with purpose Being passionate about meaningful work and ready to change the world.
    10
  • Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.
    8
  • Own it Being empowered to make decisions and take accountability for the results.
    10
  • Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.
    9
  • Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.
    8
Traits are on a scale of 0 to 10

Rewards

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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Transformational career experiences, forge your own path to success

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Embark on a journey of growth with tailored career paths, inspiring training and onboarding, collective spirit, and a strong commitment to wellbeing

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Truly collaborative culture, where diversity of thought and opinion is valued above all else

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