CLM Legal Super User

Mission

As a strategic business partner the Adecco Group’s global Legal & Compliance department supports the business with a customer-centred and solution-oriented mindset, appropriately and efficiently managing legal & compliance risks. The Global Legal Operations team controls and coordinates Group Legal’s operational and innovation activities to continuously optimize Group Legal’s Target Operating Model and service delivery around the key drivers and challenges of the business.  

As part of the corporate digital strategy Group Legal and Group IT & Digital are in the process of implementing a global Contract Lifecycle Management (CLM) system as the single source of truth for contracting.

The CLM Legal Super User will report to the CLM Global Process Owner and is the hands-on expert for the CLM system bridging the gap between end-users and Core CLM team.

• Provide direct support on the CLM system to super users on the business side, as well as end users across all functions and markets.
• Create and perform CLM training for super user and end-users.
• Facilitate knowledge sharing and help regarding the CLM system, e.g. by hosting functional sessions for super users or by offering user guidance.
• Manage users of the CLM system (set up/import users, create & manage user groups).
• Perform administrative tasks within the CLM system such as creating notifications or subscriptions and creating and updating dashboards for reporting.

Experience & Education

• Degree in computer science, business engineering, legal operations or other related field.
• Icertis Administrator certification or higher.
• 2-3 years of practical domain experience.
• Relevant experience acting as power user in complex, industry-grade CLM systems, ideally the Icertis platform.

• Fluent in English (written and spoken). German, French and any additional language is considered as a plus.

Behavioural Competencies

• Proficient technical and organisational skills with the capability to manage various tasks, maintaining a focus on producing quality outputs.
• Strong analytical abilities with a solution-oriented approach, contributing to innovative ideas.
• Reliable work ethic and customer-service ethos with close attention to detail, committed to executing tasks to a high standard.
• Can prioritize and manage various tasks within strict deadlines, even in a dynamic, fast-paced environment.
• Capable of working independently and reliably while being open to seeking guidance as needed to solve complex problems.
• Thrives in multicultural settings and has a proven capability to foster a diverse and inclusive international work environment.
• Proven ability to work effectively in a team and individual setting.

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 19-02-2025