Central Services Tower Lead

We are the Adecco Group! A network of passionate professionals working together in over 60 countries to help businesses optimise their talent, transform their workforces and build the employability of people all over the world. We have a powerful purpose: Making the Future Work for Everyone and we have established the most comprehensive portfolio of HR solutions in the industry, providing essential, dynamic and efficient solutions that make a difference on how people work in the future – including you! In alignment with The Adecco Group Future@Work strategy, we are now expanding our business in Bulgaria with a newly established Shared Service Center! You will join forces with talented professionals in the Finance and HR area to shape the future of work @ the Adecco Group providing inhouse services and improving operational & financial excellence. Here, at the Shared Service Center @ the Adecco Group, you’ll have a world of exciting opportunities to explore, develop and grow, to take control of your own work, given all the support and headspace you need to keep loving what you do. We value and respect each other’s opinions in an environment where everyone has a voice. We’ll inspire you to demonstrate a pioneering spirit, connect you with opportunities where you can learn and flourish, and collectively pushing the limits of what’s possible in the shared services and solutions space!

We are currently looking for highly motivated and talented professionals to join our team in the position of CENTRAL SERVICES TOWER LEAD – FINANCE

Your Responsibilities:

·Run the day-to-day SSC hub operations for the own process incl. ad-hoc problem solving and escalation where appropriate

·Ensure the long-term, consistent quality and efficiency of service delivery for own process by building and governing a reliable tracking and monitoring framework

·Find root causes to service delivery impediments within own team and prepare solutions

·Raise and articulate suggestions for process and system improvements to GPOs

·Implement process changes within own process team at regional hub

·Participate in regular exchanges with Tower Leads of the same process from other hubs

·Collaborate with Tower Leads of other processes at the same hub to solve cross-process issues

·Define learning and development plans for Team Leads and Managers

Your Profile:

• Education - Bachelor Degree in Finance & Accounting or MBA,
• Tools - MS Excel, MS Word and Outlook ,
• Microsoft Dynamic (preferred)
• US GAAP Experience is preferred
• MS Excel, MS Word and Outlook
• Fluent Business English 
• Strategic and persistent mindset 
• Strong analytical skills with attention to detail
• Excellent organizational skills, prioritization, and time management (Project Management)
• Proactive approach to problem solving
• Strong communicator

In return you will get:

·Opportunity for home-office days

·Partially financed Multisport Card

·Additional health Insurance

·150 BGN Food Vouchers

·Year End Bonus

·23 days paid vacation

·Excellent development opportunities

·Access to various Learning & Training platforms

Ready to Join Our Team?

If you want to be part of an unique atmosphere of mutual respect and professional ambition, we are looking forward to receive your CV in English today!

All applications will be treated in strict confidentiality.

Posting date: 04-12-2024