Central Services Tower Lead

Sofia, Bulgaria Apply for Role

Job ID 24000139 Location(s) Sofia, Bulgaria Business Unit The Adecco Group Department Finance

We are the Adecco Group! A network of passionate professionals working together in over 60 countries to help businesses optimise their talent, transform their workforces and build the employability of people all over the world. We have a powerful purpose: Making the Future Work for Everyone and we have established the most comprehensive portfolio of HR solutions in the industry, providing essential, dynamic and efficient solutions that make a difference on how people work in the future – including you! In alignment with The Adecco Group Future@Work strategy, we are now expanding our business in Bulgaria with a newly established Shared Service Center! You will join forces with talented professionals in the Finance and HR area to shape the future of work @ the Adecco Group providing inhouse services and improving operational & financial excellence. Here, at the Shared Service Center @ the Adecco Group, you’ll have a world of exciting opportunities to explore, develop and grow, to take control of your own work, given all the support and headspace you need to keep loving what you do. We value and respect each other’s opinions in an environment where everyone has a voice. We’ll inspire you to demonstrate a pioneering spirit, connect you with opportunities where you can learn and flourish, and collectively pushing the limits of what’s possible in the shared services and solutions space!

We are currently looking for highly motivated and talented professionals to join our team in the position of CENTRAL SERVICES TOWER LEAD – FINANCE

Your Responsibilities:

·Run the day-to-day SSC hub operations for the own process incl. ad-hoc problem solving and escalation where appropriate

·Ensure the long-term, consistent quality and efficiency of service delivery for own process by building and governing a reliable tracking and monitoring framework

·Find root causes to service delivery impediments within own team and prepare solutions

·Raise and articulate suggestions for process and system improvements to GPOs

·Implement process changes within own process team at regional hub

·Participate in regular exchanges with Tower Leads of the same process from other hubs

·Collaborate with Tower Leads of other processes at the same hub to solve cross-process issues

·Define learning and development plans for Team Leads and Managers

Your Profile:

Education - Bachelor Degree in Finance & Accounting or MBA,
Tools - MS Excel, MS Word and Outlook ,
Microsoft Dynamic (preferred)
US GAAP Experience is preferred
MS Excel, MS Word and Outlook
Fluent Business English
Strategic and persistent mindset
Strong analytical skills with attention to detail
Excellent organizational skills, prioritization, and time management (Project Management)
Proactive approach to problem solving
Strong communicator

In return you will get:

·Opportunity for home-office days

·Partially financed Multisport Card

·Additional health Insurance

·150 BGN Food Vouchers

·Year End Bonus

·23 days paid vacation

·Excellent development opportunities

·Access to various Learning & Training platforms

Ready to Join Our Team?

If you want to be part of an unique atmosphere of mutual respect and professional ambition, we are looking forward to receive your CV in English today!

All applications will be treated in strict confidentiality.

Posting date: 04-12-2024

Apply for Role

Get to Know Us

We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

Putting people first - be that your colleagues, clients or customers

10
Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally

8
Seeks to empower others and collaborate with a collective spirit

10
Engages and connects with others in a meaningful and respectful way to achieve common goals

9
Initiates activities and decision making; perseveres with courage and energy to drive results

8

Traits are on a scale of 0 to 10

Rewards

Flexibility to work in the way that makes you most productive

Autonomy to make insightful and informed decisions

Meaningful work that makes a difference to peoples lives

Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic

Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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