Product Manager -Customer Reporting, Product and Innovation, LHH CTM
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ProductManager, Customer Reporting–LHHCTM
ThisroleisglobalandbelocatedintheUnitedStatesorEasternEurope
This role supports the successful definition and delivery of the digital reporting platform and applications that supportLHH.Theseapplicationsandplatforms'successfuldefinitionanddeliveryarecriticaltodriving LHH's long-term strategy and vision of providing end-to-end talent solutions to our customers and establishing LHH market dominance.
ReportingRelationships:
- ReportstoSVP,Product&Innovation,LHHCTM
Inthisroleyoucanexpectto
KeyAccountabilities
- Lead the execution and rollout of the new customer reporting tool, focusing on the new reporting strategy and reporting governance.
- Collaborate with internal stakeholders to ensure seamless execution, align tools with customer needs, and drive adoption while considering short- and long-term business goals.
- Research competitors strategies and provide benchmarking insights. Collect and validate customer requirements to align with company business objectives.
- Translate customer and team needs into actionable tasks and user stories for the development team. Define and maintain the product roadmap for the reporting tool, ensuring alignment with overall product and innovation strategy and objectives.
- Ensure the reporting tool provides clear, concise, and impactful reports that drive insights for customers, in line with the designed prototype.
- Drive improvements and innovations to enhance the reporting platform’s functionality and user experience
- Defining and articulating the vision of the new reporting platform with internal stakeholders, including Tech, Delivery, Marketing, and Sales
- Managechangecontrolandcommunicationassociatedwiththe new reporting dashboards release.
- DevelopmetricsandKPIsrelatedthe development and implementation of the reporting dashboards
- AssistUATandprovidefinalsign-offforreleases.
Here’swhatyou’llneedtosucceed
- Proven experience as a Product Manager, ideally focused on reporting or data visualization platform
- Experience with driving change and adoption of the customer reporting platform specifically with BI tools.
- Familiarity with data management and visualization tools like MicroStrategy, Power BI, or Tableau
- Knowledge of the Salesforce Ecosystem and its integration with reporting platforms.
- Strong execution and project management skills, with the ability to manage cross-functional teams and ensure timely delivery.
- Demonstrate strong communication skills (both verbal and written) across all levels of the businessfromtechnicalwithaudiencesofvaryingtechnicalabilitiesandbusinesscontexts.
- Experience collaborating with data management teams to ensure accurate data pipelines and integrations. Understands data governance policies and procedures
- Strong problem-solving skills and the ability to work with technical and non-technical stakeholders.
- Bachelor’s degree in a relevant field (Product Management, Business & Data Analytics, Computer Science, etc.).
- AgileSoftware&LeanProductManagementexperience is a nice to have
- UnderstandingofSaaStechnologyanddevelopmentprocess
- Abletoworkinafast-pacedenvironmentwithcontinualchangeanddealswellwithambiguities
- Demonstrateastrongtrackrecordofdeliveringlargeconsumer-facingproducts/projectswith cross-org dependencies.
AboutLHH
Theworldofworkisever-changingandunpredictable.Organizationsareconstantlyfightingabattleto find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, andLearning&TalentDevelopment,weareuniquelypositionedtoworktogethertomakeapositive impact on the future of every person we work with at every key career moment.
LHHisattheforefrontofchangetobuildabigger,bolderworkforce.Everydayisanewdaytoprepare
for,andwe’reheretomakesurethefutureworksforeveryone.
AdivisionoftheAdeccoGroup–theworld’sleadingHRsolutions provider–LHH’s8,000colleagues andcoachesworkwith15,000organizationsinover60countriesaroundtheworld.Wesuccessfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.
This is LHH. ReadyforNext. www.lhh.com
LHHisanEqualOpportunityEmployer.
ForadditionalinformationonourDiversityandInclusionpolicy,pleaseconsultthefollowinglink:
https://www.lhh.com/us/en/diversity-and-inclusion
Posting date: 10-18-2024
Get to Know Us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Diversity & Inclusion at LHH
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Evolve with purpose Being passionate about meaningful work and ready to change the world.10
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Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.8
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Own it Being empowered to make decisions and take accountability for the results.10
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Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.9
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Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.