Recruitment Coordinator

Poland Apply for Role

Job ID EEMENA00967 Primary Location Poland Business Unit Pontoon Department Human Resources Work ModeHybrid

About the role

The Recruitment Coordinator provides front-line customer service to internal team members, clients, vendors and users for the various supported Vendor Management Software (VMS).

Responsible for communicating ongoing issues through the appropriate escalation process and providing timely feedback and responses to the end users.

What you’ll be doing

Manage contractor onboarding and requisition processes using VMS systems.
Respond to inquiries related to invoicing, timesheets, visa letters, and reporting.
Send reminders for missing timesheets, assignments.
Handle furlough tracking and exception approval process.
Create and maintains electronic records and fields in support of the requisition entry set up.
Interact and coordinates with the Program Managers and Advisory Consultants frequently to communicate questions and receive updates.
Create visa letters for contractors.
Uses customized and standardized situational responses and processes to resolve customer issues.
Escalate issues according to standard escalation process.
Maintain and continually increases knowledge of supported software solutions.
Assist with training of peers.

About you

(1) to three (3) years of experience in a customer service environment or equivalent.
Fluent level of English (C1),
Skilled in communicating effectively verbally and in writing.
Ability to establish and maintain effective working relationships through strong customer service skills.
Proficient with Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook.
Proven ability to work in a fast-paced and dynamic environment.

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you.

We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued.

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 15-09-2025

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Explore Location

At the Heart: Our Customers & Each Other

Become a Pontooner. We provide innovative talent solutions that help power the prosperity of economies and shape societies, all while creating access to opportunities for our own people. With a global team spanning over 50 countries, joining Pontoon means becoming part of a diverse and inclusive organisation, partnering with some of the world's most recognisable brands.

Passion

Pontooners bring energy and excellence to our customers through deep expertise, continuous development, pride in the work we do, and genuine care for the quality of our delivery.

Better Together

Pontooners leverage our collective strengths to create unity and overcome challenges together. We work as a team to solve problems and innovate to succeed. Our commitment to building diverse and inclusive teams is reflected in our industry-leading employee satisfaction and retention.

Courage

Pontooners are empowered with unlimited access to learning platforms and development programmes, including Management Essentials and Inclusion trainings. We cultivate a growth mindset by setting strategic development goals and encouraging proactive continuous learning.

Values profile

Careers are about finding that perfect fit. How do you align with Pontoon’s Values? (1 Beginner – 10 Expert)

Passion Do you bring enthusiasm and positivity to work? How do you celebrate successes?

10
Collaboration Do you work well with others, share ideas, support individual strengths, and aim to succeed as a collective?

8
Inclusion Do you support diversity, and realise the benefits of individuality in the workplace?

10
Courage Are you willing to challenge the status quo by learning, trying new things, and taking bold actions to achieve innovation?

9
Customers at the Heart Can you be understanding and compassionate to customers’ and candidates’ needs? Do you value building trust with partners to foster mutual success?

9

Traits are on a scale of 0 to 10

Perks of being a Pontooner

Flexibility to work in the way that makes you most productive, agile, confident and insightful.

Consistently scoring high on employee surveys for work environment, autonomy, peer relationships, and organisational fit.

Meaningful values and a positive work environment that create lasting change in people’s lives.

Continuous learning through mentoring, unlimited access to learning platforms, and specialised training programmes that support career development.

Comprehensive local and regional benefits and rewards to help you focus on wellbeing, health, financial wellness, and more.

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