Mgr Emp Relations Colleague NA

As the Employee Relations Manager, you'll lead a small team of HR professionals focused on resolving workplace conflicts, misconduct, and other employment matters in the US and Canada. Collaborating closely with the North American HR team, you'll share insights and best practices to enhance service delivery and identify areas for improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Leadership and Supervision:

• Lead and supervise a team of employee relations specialists.
• Provide guidance, support, and mentorship to team members.
• Foster a positive and collaborative team culture.

Employee Relations Strategy:

• Develop and implement effective employee relations strategies to enhance overall employee satisfaction and engagement.
• Proactively identify potential employee relations issues and address them promptly.
• Collaborate with HR leadership to align employee relations initiatives with organizational goals.

Conduct Investigations:

• Lead and conduct complex investigations into employee relations issues such as harassment, discrimination, retaliation, and other workplace misconduct.
• Collaborate with cross-functional teams to gather relevant information, interview involved parties, and analyze evidence to reach well-founded conclusions.
• Maintain accurate and confidential records of investigations, ensuring documentation is organized and accessible for future reference.
• Prepare comprehensive and clear investigation reports, outlining findings, conclusions, and recommended actions.

• Ensure investigations are conducted in compliance with company policies, procedures, and applicable employment laws.
• Provide guidance to management on policy interpretation and implementation, promoting a fair and consistent approach to employee relations matters.

Conflict Resolution:

• Collaborate with HR business partners, management, and legal counsel to facilitate the resolution of employee relations issues and implement corrective actions as needed.
• Provide guidance to management on conflict resolution and proactive measures to maintain a positive workplace culture.

Collaboration and Relationship Building:

• Collaborate effectively with cross-functional teams, legal counsel, and other stakeholders to ensure alignment and consistency in handling employee relations matters.
• Foster positive working relationships with employees, managers, and HR colleagues to promote a positive and inclusive workplace culture.

Training and Education:

• Deliver training programs to educate employees and managers on relevant policies, procedures, and best practices in employee relations.
• Stay abreast of changes in employment laws and regulations to ensure training materials are current and relevant.

QUALIFICATIONS:

• Bachelor’s degree in human resources, Business Administration, or a related field or equivalent experience required
• 3 years of proven experience as an Employee Relations Investigator or similar role both in the United States and Canada
• Proven employee leading an employee relations team or other HR leadership role
• Strong understanding of employment laws and regulations.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with employees at all levels.
• Exceptional analytical and problem-solving abilities.
• Discretion and the ability to handle sensitive information with confidentiality.
• Certification in Human Resources (e.g., PHR, SPHR) is a plus
• Bilingual, English and French strongly preferred

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

Journey to bring out the best in you

Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Adecco General Staffing, Entegee, Lee Hecht Harrison Professional Recruitment, Modis, and Pontoon is the world’s leading provider of Human Resources solutions.

We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.

Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.

Equal Opportunity Employer Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

Posting date: 09-18-2025