HR OPERATIONS TOWER LEAD WITH SPANISH LANGUAGE
Sofia, Bulgaria Apply for RoleWe are the Adecco Group! A network of passionate professionals working together in over 60 countries to help businesses optimize their talent, transform their workforces and build the employability of people all over the world. We have a powerful purpose: Making the Future Work for Everyone and we have established the most comprehensive portfolio of HR solutions in the industry, providing essential, dynamic and efficient solutions that make a difference on how people work in the future – including you!
The HR Operations Tower Leadis responsible for Implementation of the HR Operations strategy, by streamlining the HR processes and developing the overall efficiency of the HR administration. The responsibilities cover the entire HR spectrum of operational daily business workflows and operational matters along the whole employee-life-cycle (recruiting, contract creation, onboarding, colleague status changes, offboarding, as well as IT topics like internal systems’ maintenance and improvement). The HR Operations Tower Lead collaborates with HR people from various areas to identify gaps and initiate, lead and manage continuous improvement initiatives.
Your Responsibilities:
- Drive standardization, simplification, automation and digitalization of HR Services and processes
- Manage a high-performance team, providing strong leadership and enhancing efficient and customer-focused services
- Ensure effective task allocation within the HR Operations Team and a smooth shift flow.
- Ensure governance of the global HR strategy and processes in alignment with applicable regulations, policies, legislation, standards & templates
- Ensure expert advice to managers and all employees in the entire employee life-cycle and in all personnel matters
- Promote an effective performance culture through appropriate Talent Enablement measures and by establishing and maintain staffing performance measures and Service Level Agreements
- Identify, prioritize and lead continuous improvement initiatives and change management projects to reach operational excellence
- Manage process efficiency & effectiveness by defining and monitoring HR KPIs
- Manage frequent releases and upgrades of HR applications and systems
- Identify and gather automation & digital labor opportunities and develop business cases for potential technological enhancements
- Create and analyze reports to support workforce planning and management by using HRIS systems for data entry, modification and reporting
- Establish a frequent compliance reporting by establishing internal controls throughout the HR Process Landscape.
Your Profile:
- Education: Relevant University degree in Master’s/Bachelor’s degree in Human Resources Management or Economics
- 8+ years of experience in an international in HR Operations management
- Experience in customer-focused services and Business excellence processes (e.g. lean management, process improvement)
- Human Resource Information Systems (HRIS) experience
- Experience in driving standardization, simplification, automation and digitalization of HR
- Knowledge in HRIS (Workday, Success Factors, Cornerstone, or similar)
- MS Excel, MS Word and Outlook
- Fluent Business English and Spanish
- Strategic and persistent mindset
- Strong analytical skills with attention to detail
- Excellent organizational skills, prioritization, and time management (Project Management)
- Proactive approach to problem solving
- Strong communicator
In return you will get:
- Opportunity for home-office days
- Partially financed Multisport Card
- Additional health Insurance
- 150 BGN Food Vouchers
- Year End Bonus
- 23 days paid vacation
- Excellent development opportunities
- Access to various Learning & Training platforms
Ready to Join Our Team?
If you want to be part of an unique atmosphere of mutual respect and professional ambition, we are looking forward to receive your CV in English today!
All applications will be treated in strict confidentiality.
Posting date: 13-11-2024
Get to Know Us
We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.
Diversity & Inclusion at The Adecco Group
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.
"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics
Learn more about The Adecco Group
The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Putting people first - be that your colleagues, clients or customers10
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Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally8
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Seeks to empower others and collaborate with a collective spirit10
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Engages and connects with others in a meaningful and respectful way to achieve common goals9
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Initiates activities and decision making; perseveres with courage and energy to drive results8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.