PeopleOps Coordinator - 12 months Fixed Term contract
City of Taguig, Philippines Apply for RoleThe People Operations Coordinator is responsible for managing and optimizing HR processes within a shared services environment. This role ensures efficient and effective HR service delivery, compliance with policies and regulations, and supports various HR functions including employee onboarding (including background checks), offboarding, payroll, benefits administration, and HRIS management.
What you’ll be doing- People Operations Support: Act as the initial point of contact for processing employee and manager case transactions related to HR policies, benefits, and systems, ensuring a positive employee experience by answering questions and resolving issues promptly and professionally. Partner with Centers of Excellence (such as Benefits, Payroll, Talent Acquisition, Technology), assisting with company initiatives, HR organizational goals, and escalation/priority requests.
- Employee Lifecycle Management: Manage end-to-end employee lifecycle processes, including onboarding, offboarding, transfers, one-time payments, annual rewards cycle & benefits administration.
- Data Management and Reporting: Maintain accurate employee records (which may include mass data uploads), conduct periodic audits to ensure data integrity, and manage system role alignments in the HRIS. Generate and analyze HR reports to support decision-making and continuous improvement initiatives.
- Compliance: Monitor and maintain compliance with local labor laws, company policies, data privacy, and employment regulations. Support audit processes and ensure adherence to regulations. Also support for the Annual Compliance training cycle.
- Quality Assurance: Perform monthly or ad-hoc quality reviews and report findings to leadership. Propose and track process improvement opportunities identified through quality reviews.
- User Acceptance Testing: Provide support for User Acceptance Testing (UAT) related to HR technology enhancements and HR operation initiatives.
- Process Documentation: Update and maintain process documentation to ensure accuracy and compliance. Identify opportunities to streamline and automate HR processes.
- Minimum 2 years of experience in People operations in a shared services organization or a similar role. An associate or bachelor’s degree in business, human resources, or related field are accepted in lieu of experience.
- Experience with HR tools and systems (e.g., Workday, ServiceNow, Kronos/ADP, SAP, etc.).
- Solid understanding of HR processes and requirements.
- Familiarity with regional labor law requirements.
- Fluency in English is required. Knowledge of additional languages (e.g., French, Hebrew, German, Mandarin, Spanish) is a plus.
- Excellent organizational skills with a high level of attention to detail.
- Familiarity with HR, payroll, talent acquisition, and/or benefits administration.
- Comfortable to work at day or night shift
- Open to work on a 12-month fixed term contract
It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together. Make an impact where it matters most.
A journey to bring out the best in youWe believe that having an understanding of the hiring processhelps you to prepare, feel, and be, at your best. As a global, multi brandorganisation with multiple different roles, our application process can vary. On our career site, youwill find some of the key steps you can expect to guide you along the way. Asone of the world’s largest employers we believe in talent, not labels, andfocus on the diverse and unique skills our people bring. We seek to foster aculture of belonging and purpose, an environment where everyone can thrive andfeel engaged, and where difference is respected and valued. Our commitment toequity, equal opportunity, inclusion, and diversity is part of our broadercommitment to respecting fundamental human rights across our value chain. TheAdecco Group is proud to be an Equal Opportunity Employer.
Posting date: 04-03-2025
Get to Know Us
We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.
Diversity & Inclusion at The Adecco Group
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.
"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics
Learn more about The Adecco Group
The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Putting people first - be that your colleagues, clients or customers10
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Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally8
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Seeks to empower others and collaborate with a collective spirit10
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Engages and connects with others in a meaningful and respectful way to achieve common goals9
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Initiates activities and decision making; perseveres with courage and energy to drive results8
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.